Help Desk Requests

You can use Destiny Help Desk to manage and track technical requests.

Approve and assign requests

Approve and assign requests in bulk

Approve or decline a request

Upload a file to a request

Put a request on hold

Add an internal note to a request

Notify additional users

View notifications

Reroute a request for approval

Manage canned responses

Print work forms

Print request details

Copy a request

Delete a request

Reopen a closed request

Mass update requests

Merge requests

Add labor by user

View request history

View the calendar

View requests on a mobile device

Learn about request status