Copy a request

You can copy an existing request to save time when creating a new request.

1. Select Requests > View All Requests.
2. Click the Request ID of the request you want to copy.
3. Select Actions > Copy. The Request form appears.
4. Make any changes you want.

   Note: If you do not have the Assign Requests to Others permission and the original request had an assigned user, the new request will not retain that user.

5. Click Save.

The new requests appears.