View requests on a mobile device

You can view Destiny Help Desk requests on your mobile device. You can also create a mobile shortcut, and receive notifications.

When viewed on a mobile device, requests are color-coded by Priority and show:

  • Request ID
  • Date Submitted
  • Status
  • Location
  • Requester
  • Assigned User(s) (if any)
  • Description

Destiny Help Desk mobile view

To find your requests, do any of the following:

  • Enter your search terms in the search field, and click Go.
  • Click the filter icon, and select your desired filters.

    Note: When you apply a filter, it is saved and used when you return to that page.