Add labor by user

Destiny Help Desk users with the Enter Labor and Purchases on Requests permission can add labor by user.

  1. Select Requests > Add Labor. The Add Labor page appears.

    Add labor page

  1. Select a user. The page displays additional fields.

    Add labor page with additional fields

  1. Do the following:
    1. To enter a Request ID, start typing a number, and then make your selection from the drop-down.
    2. Select a date.
    3. Enter the number of hours.
    4. Select the rate type: Normal, Double Time, or Time And A Half.
    5. Enter any desired notes.
  2. Click Save.