View Help Desk reports

Destiny Help Desk admin users can easily view reports.

Click Reports, then select your desired report.

Reports include:

Report	Description
Request	Shows the total number of requests in a set time frame and the average number of days requests are open.
Purchases	Shows the purchase transaction history for all requests, as well as total cost and total number of purchase transactions.
Labor	Shows the total number of labor hours for each user, the average days open, and the total labor cost.
Total Cost	Shows the total number of requests, total labor costs, total purchase costs, total inventory costs, total costs, and the average cost per request.