Run a QR Report

You can print a sheet of QR codes for selected assets in Help Desk. When you scan an asset's QR code:

• If the asset is not in Help Desk, the Manage Assets page appears with the Barcode field populated.
• If the asset is in Help Desk, the asset details page appears.
• That asset is automatically added to a request, if you are in the process of creating a new or updating an existing request.

QR codes must be configured prior to running a QR Report. You need the View Assets permission to run the QR code report.

To run the QR code report:

1. Do one of the following:
   • Select Assets > View All Assets or View All Assets (all fields). The appropriate Manage Assets page appears.
     
   • Select Assets > Manage Codes. The Manage Codes page appears.
     
2. In the row of the assets you want to print or download QR codes for, select the checkbox.

   Note: There is a limit of 100 assets per QR Report.

3. From the Manage Assets page, select Actions > QR Report. Otherwise, from the Manage Codes page, click .

The report opens in a new browser tab. You can print or download the report.