Manage buildings

By setting up buildings in Destiny Help Desk, requests can be auto-assigned to specific users or teams at those buildings. You can also filter pages by building.

Add buildings to meet your district's needs. A building can be a school or district office. If an elementary and middle school are in the same building, you can either add one building for both, or add each as its own.

By setting up each school as a separate building, when a request notification is sent, only the school that should receive the notification will, instead of both. You will also be able to see data for each specific school.

Before users with the Manage Site Settings administrative permission can add, edit, inactivate, and delete buildings, they must add Campuses/Locations.

You can customize your view of this page.

To add a new building:

1. Select Locations > Manage Buildings.
2. Click + Add Building. The Manage Building page appears.

   

3. Do any of the following:
   1. Select a Campus/Location.
   2. Enter the following:
   • Building name
   • Building Number
   • Year Built
   • Square footage
   3. To hide this building, deselect the Active checkbox.
4. Click Save.

To edit or inactivate an existing building:

1. Select Locations > Manage Buildings.
2. Next to the building you want, click . The Manage Building page appears.

   

3. Do any of the following:

   To...	Then...
   Edit the building	Make the desired edits. Click Save.
   Inactivate the building Note: Inactivating a building prevents it from being associated with new requests, but keeps past data.	Deselect the Active checkbox. Click Save.