Submit a request in single-form view

When a user submits a request, Destiny Help Desk defaults to walk-through mode.

Instead of walk-through mode, your district may have enabled the single-form page.

To submit a request in single-form view:

  1. Select Requests > Submit Request > Help Desk. The Request page appears.

    Single form request view

  2. Do the following:
    Note: This page will vary, depending on how your district has set up requests.
    1. Select who the request is for.

      Notes:

      • Your name is the default.
      • If you have the Can Submit Request on Behalf of Others permission, use the drop-down to select the user this request is for.
    1. Select the building.
    2. Enter a description.
    3. Upload any desired files.
    4. If any custom fields are displayed, such as Space or Additionally Notify, fill in the information.
  3. Click Submit Request.