Manage Destiny SSO Groups

Before Destiny users can access Help Desk, they need to be set up in Help Desk as a single sign-on (SSO) group. The Each Destiny access level and user type is mapped to a corresponding Help Desk role. You can set up one group at a time, or bulk add groups.

Note: Before you can bulk add SSO groups, you need to add Destiny sites to existing buildings.

To give one Destiny group access to Help Desk:

1. Select Settings > Single Sign On > Destiny Settings. The Manage Destiny SSO Groups page appears.
   
2. Click + Add Destiny SSO Group. A pop-up appears.

   

3. Do the following:
   
   • Enter a unique Group Name.

   • The following fields are multi-select drop-downs. This means you can make as many selections as you want from each.

     • Destiny User Type
     • Destiny Sites
     • Destiny Access Levels
     • Roles (as set up in Help Desk)
     • Buildings (as set up in Help Desk)
     • Request Types
4. Click Save.

To edit a Destiny group:

1. Select Settings > Single Sign On > Destiny Settings. The Manage Destiny SSO Groups page appears.
2. Click .
3. Update any fields.
4. Click Save.

To delete a Destiny group:

1. Select Settings > Single Sign On > Destiny Settings. The Manage Destiny SSO Groups page appears.
2. Click .
3. On the Delete Group pop-up, click Yes.

To bulk add SSO groups:

1. Select Settings > Single Sign On > Destiny Settings. The Manage Destiny SSO Groups page appears.
   
   
2. Click + Bulk Add. The Bulk Add Destiny SSO Groups page appears.
   
3. Use the Roles drop-down to select the Help Desk role you want to map to.
4. On the list that appears, select the checkbox next to each Destiny access level that will have the selected role.

   Note: You can customize the view to narrow the list of results.

5. Click Save. A message states that the selected access levels were successfully added.