Manage inventory units of measurement

When adding inventory to Help Desk, users can choose from pre-set units of measurement, such as set, pack, case, or carton.

Help Desk users with the Edit Inventory permission can manage units of measurement.

To add units of measurement:

1. Select Inventory > Manage Units of Measure.
   
2. At the bottom of the page, enter the unit Name and Abbreviation in the blank fields.
   
3. Click Save.

You can also do the following on the Units page:

• To update a name or category, click .
• To delete an inventory type, click , and then on the pop-up, click OK.