Generate a request from a preventative maintenance task

Destiny Help Desk users with the Manage PMs permission can generate a request from a preventative maintenance (PM) task.

  1. Select PMs > View All PMs.
  2. Click the name of the preventative maintenance task you want to create a request for.

    Preventative Maintenance Listing page

  3. At the bottom-right, click Create Request(s).

    PM details with Create Request highlighted.

The requests are automatically generated, based on the setup criteria of the preventive maintenance task.

To view the request details, do any of the following:

To view from... Then...
PMs
  1. Select PMs > View All PMs.
  2. Click the name of the PM you want.
  3. On the Requests sub-tab, click the Request ID.
Requests
  1. Select Requests > View All Requests.
  2. Click the name of the request you want.