Create a desktop or mobile shortcut

You can create a shortcut to DestinyHelp Desk on your desktop or mobile device.

Desktop shortcut

Adding an icon to your desktop homepage will create a shortcut. See your browser's help center:

Mobile device shortcut

For a user-friendly mobile experience, you can create a shortcut for Android and Apple products to access Help Desk with one click.

For Android products:

Note: Chrome for Android loads the website as a web app. When you tap the icon, it has its own entry in the app switcher and won’t have any browser interface.
  1. Launch Google Chrome.
  2. Open your login page for Destiny Help Desk.
  3. In the top-right corner, tap the menu icon.

    Help Desk login screen on Chrome browser

  4. Select Add to Home screen.

    Chrome browser menu.

  5. Edit the name for the shortcut, if desired.

    Create shortcut pop-up

  6. Tap Add.

The Destiny Help Desk icon appears on your home screen.

 

For Apple products (including iPhone, iPad, and iPod Touch):

  1. Launch Safari.
    Note: Safari is the only browser that can create a shortcut.
  2. Open your login page for Destiny Help Desk.
  3. At the bottom of the screen, tap the Share icon.

    iphone interface with Share icon highlighted

  4. Scroll down to the list of actions, and tap Add to Home Screen.

    iphone interface with Add to Home Screen highlighted

    Note: If 'Add to Home Screen' doesn't appear:

    1. Scroll to the bottom, and tap Edit Actions....
    2. Tap Add to Home Screen.

      iPhone Actions screen

    3. Tap Done.
  5. Enter a name, such as Help Desk.

    iPhone interface

  6. Tap Add.